Private safaris
Lodges, pacing and guiding shaped around how you want to travel — not a one-size route.
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Help centre
Frequently asked questions
Published help content for travellers and prospective agent partners, with final itinerary details confirmed at quotation stage.
If your question is route-specific, share dates, traveller profile, and destination ideas when you request a quote.
Start here
Quick planning paths
Use these public pages when you need more context before contacting the team.
Published answers
Questions from the CMS
Only published public FAQ entries are shown here.
Do you offer scheduled departures?+
Yes. AJE offers fixed-date scheduled departures across Kenya, Tanzania and Uganda, with selected guaranteed departures based on minimum guest numbers.
Can travel agents access private rates?+
Yes. Approved agents can log in to the B2B portal to access agent-specific net rates, availability, marketing assets and booking tools.
Are gorilla permits included in Uganda programmes?+
Gorilla and chimpanzee permit handling should be coordinated at booking stage. Permit inclusion depends on the specific quote and availability.
Can departures be customized?+
Yes. Scheduled departures are fixed for seat consolidation, but private and tailor-made versions can be arranged subject to availability.
Which countries does AJE cover?+
The core destination portfolio includes Kenya, Tanzania, Uganda, Rwanda and Zanzibar, with broader East Africa and Indian Ocean extensions on request.
Your East Africa planning desk
Ready to Plan Your East Africa Journey?
Whether you are sketching a private safari, a gorilla trekking extension, a beach escape, a family holiday or an itinerary for your clients, Rift & Tide Africa helps turn the idea into a clear, bookable travel plan.
Tell us what excites you most. We will refine the route, timing, accommodation level and coastal extension where it strengthens the journey.
Gorilla and forest
Uganda and Rwanda treks with permits, transfers and lodge flow handled on the ground.
Safari and coast
Wildlife-filled days followed by Indian Ocean time when the rhythm and logistics make sense.
Families and advisors
Rooming, ages, trade support and client-ready itineraries for direct guests and agents.
How planning works
Start with a conversation
- 01
Share your idea
Travel month, party size, interests and comfort level — you do not need every detail yet.
- 02
We shape the route
Parks, lodges, flights and pacing refined by Nairobi-based East Africa planners.
- 03
Quote and confirm
Clear pricing, availability checks and rooming before you commit to travel.
Nairobi-based planners · Kenya, Tanzania, Uganda and Rwanda